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Frequently asked questions

I'm nervous about seeing the Dentist?


It is very common for people to have a fear of the dentist, especially a new dentist. Fear not, our staff are very experienced and know how to help relax you. Please call to make an appointment and explain you are nervous about your visit, you will find that we are caring and friendly. We have televisions above the dental chair so you can watch something of your choice or leave it to the dentist to choose something that will relax you and help with your nerves. We will apply anaesthetic gel to your gums to numb them before any injections. If at any time you want to stop, we will stop. We will allow you to control the pace. Don't delay in booking, a small problem could develop into something that requires more treatment, book today and get peace of mind that we will take good care of you. We are able to provide sedation for those who require it.




How do I book an appointment?


If you are a New Patient please click here and then scroll down to New Patient and click sign up. Follow the instructions and you will be able to book an appointment after we have confirmed your email address. If you are having problems with the booking page, please call us on 02077330011 and we will be happy to make the booking over the phone.




Are you taking on new NHS patients?


No. We have a limited contract with the NHS and currently only have capacity to see our existing NHS patients. For NHS treatment please visit NHS Choices.




Is private dental work expensive?


At the moment increased prices reflect all the extra precautions we have in place for your safety but the prices are representive of the quality of care and the experience of our dedicated team of surgeons. We offer a practice membership scheme, Practice Plan, a maintenance package, from as little as £15.10 per month; plus a further 15% discount on treatments (excluding the Periodontist, Implants, tooth whitening and Invisalign). It also includes accident insurance and emergency appointments when abroard. Please click here for further information or feel free to contact us.




Is it safe to visit the Dentist during the pandemic?


At the moment it is safe to visit us if you have not had any symptoms in the last 2 weeks. We check the temperature of every staff member and patient on arrival. Every staff member is tested for COVID-19 twice a week. We have been officially certified from TEST AIR that our ventilation upgrade is performing very well and allowing for air to be changed 10 times in an hour. We throughly clean every dental chair and change all instruments and plastic coverings between patients. We exceed all of the governments regulations, advice and guidelines regarding equipment, cross infection and decontamination. All of our staff receive regular training to maintain excellence. We take your safety and ours very seriously.




What are your opening hours?


Due to the pandemic our opening hours have changed, we are now open most evenings and every other Sunday: Mon to Thu: 8am to 7pm
Fri: 9am to 5pm
Sat: 9am to 3:30pm Sun: Alternate weeks only 10am to 3pm