Covid Information

We are currently open and providing both urgent and routine appointments, we have had to make changes to our business to make our patients and staff safe as we could not see as many patients as we used to, this added pressure to our waiting times and due to social distancing we had to ask patients to wait outside. We have completed building work to add two more surgeries so we can see more patients and reduce our waiting times and we have a large reception area to accommodate more patients inside rather than having to wait outside.

 

The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions have ended in many settings in England from 19 July 2021, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules. Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected. Read the infection prevention control guidance in full by clicking here.

During the pandemic's first wave we adapted our surgery so we were prepared for reopening. We are proud to say that from July to December we have seen 3 times the number of patients that we are funded to care for under the NHS, this is a commitment we feel strongly about, especially for the younger community. We unfortunately do not have the ability to take on new NHS patients given demand is currently so high.

We have made sure every possible precaution has been taken to ensure your safety and the safety of our team.

Our staff are all wearing the appropriate PPE and are all tested twice weekly for COVID-19. 

Following government guidelines we longer need to check temperatures on entry. They are not a reliable way to detect if people have the virus. Please click here for further information.

In Dentistry we conduct work in the mouth that creates aerosols for example drilling and cleaning sends moisture particles in to the air and we must ensure that the air is changed before the next patient is allowed to enter the surgery. We have had our ventilation systems upgraded to improve the air flow and we have had our environment independently checked and verified so we understand our fallow times (the time taken for air to settle or change). We have been certified that our ventilation system meets the NHS and Public Health England & CGD/FGDP latest COVID-19 guidance dated 20/10/20. Our certificates are available to view at the base of this page.

Please only attend the surgery if you have an appointment and have not experienced any COVID symptoms in the last 10 days.

When you arrive for your appointment please ensure you have completed your medical history form.

 

If you feel safer waiting outside that is fine, just let us know you have arrived and we will come outside when we are ready for you; but come prepared and make sure you're wrapped up for the cold weather and your dentist will do their best to keep your wait to a minimum. If you are vulnerable to the effects of COVID please let us know when you book your appointment and we will talk you through options to minimise your time in the surgery and exposure to other patients. Please click here for further information on how to prepare for your appointment.

Please wear a mask in the building, before and after treatment.